Just recently, a case in Jackson, Michigan went to the District Court, over a home security company that exceeded its bounds with a homeowner. How did the case unfold? The installer involved was working for another firm when he responded to a call for a home evaluation and price quote for a new security system. (Which is the standard procedure for prospective clients) The owner of the home said that the installer wore a company shirt and never mentioned another company besides the company logo he wore. However, in a follow up email he gave two price quotes to the homeowner, both companies that he represented. The property owner was not delighted, as she did not request a quote from the second company.
(The case is still being tried) In Missouri, companies must have a license to install systems, but do not need a license to offer. Exactly what does this case indicate about professional home setups?
It shows the responsibility that security business need to provide professional setup, and to do so ethically and strictly according to law. Customers are not surprisingly very safeguarded when it pertains to allowing someone inside their home and location a lot of rely on a technician. Cases like the one pointed out could jeopardize a house owner's trust even it involves a relatively small detail. The result? House owners may not rely on home security companies and might decide to install the system by themselves.
Bad concept, thinking about that the best security systems are extremely modern. A house owner setting up a security system on his or her own might show to be dangerous, not only in instant security (given that the person will be working with electronic equipment) however likewise in the long run. If a system is not hooked up correctly then it might malfunction throughout emergency situations. All of these worries suffice to dissuade a property owner from looking for a security read more system at all.
This is why every security company should strive to keep its dealings with customers expert, certified and qualified, and inning accordance with agreement.
The installer included was working for another company when he reacted to a call for a home assessment and rate quote for a brand-new security system. Property owners may not trust home security companies and may decide to install the system on their own.
A homeowner installing a security system on his or her own could show to be dangerous, not just in instant safety (because the person will be working with electronic equipment) however likewise in the long run. All of these concerns are adequate to discourage a homeowner from shopping for a security system at all.